Customer Churn

A tool that predicts the churning of customers from their network providers

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Customer Attrition

Analytics August 29, 2020
  • Built a model that predicts whether a customer will stop their subscription or not
  • Data was sourced from kaggle dataset.
  • Performed data cleaning and data transformation to enable the data to be ready for excellent analysis
  • Models employed: Random Forest, Linear Model and Decision Tree.
  • Logistics Regression performed best with an accuracy result of 80%
  • Skills employed include Python, Matplotlib, Sklearn, Logistics Regression, Random Forest Classifier, Support Vector Classifier, Decision Trees Classifier.