A tool that predicts the churning of customers from their network providers
Customer Attrition
Analytics • August 29, 2020•
Built a model that predicts whether a customer will stop their subscription or not
Data was sourced from kaggle dataset.
Performed data cleaning and data transformation to enable the data to be ready for excellent analysis
Models employed: Random Forest, Linear Model and Decision Tree.
Logistics Regression performed best with an accuracy result of 80%
Skills employed include Python, Matplotlib, Sklearn, Logistics Regression, Random Forest Classifier, Support Vector Classifier, Decision Trees Classifier.